A custom hat experience averages 30-45 minutes.

Cancellations 48 hours prior to appointment are fully refundable.  Private parties (minimum of 6 hats required) are fully refundable if canceled within 7 days of the event.

No, you make your hat in real time and leave the store with your one-of-a-kind creation!

Store your hat with the crown facing down (label showing).  A hat brush or hat sponge keeps your hat looking new and fresh.

Pre-shaped Felt Hats range in size from 6 1/2 - 7 3/4.  Open crown Felt Hats range in size from 6 7/8 - 7 3/4.  Straw hats are offered in sizes XS - XL.

We currently offer the following hat styles and are ever-evolving + growing our M&M product line:

- 7 colors of The Luxe open crown beaver fur felt hats

- 3 colors of The Standard pre-shaped tracker-style crown wool hats

- Straw hats in multiple styles and colors  

See our “About” page for more hat style details and photos.

Our Luxe hats come with one free reshaping of the crown/brim.  You are welcome to restyle any purchased Marsh and Magnolia hat at our store Tu-Fri.

Appointments and private party/event experiences can be booked online, by calling our store at 843-955-0347 or emailing us at info@marshandmagnoliachs.com.

See more details in the "Book an Appointment" and “Private Events” sections of our website.

Yes, our custom hat experience is perfect for special occasions and events - weddings, corporate events, birthday parties, bachelorette parties, and more!  We are happy to travel and set up our experience for you and your guests outside our storefront.  Email us at events@marshandmagnoliachs.com for personalized planning and pricing.

Gratuities for great one-on-one experiences with our Hat Stylists are encouraged and appreciated. 

Parking is available in metered spaces on King Street and nearby parking garages.  Valet parking is also available through Hotel Bennett for a fee.

Online ordering is not available at this time.  We are happy to consider special requests - please email us at: info@marshandmagnoliachs.com

We accept credit and debit cards, and cash.

Shipping available for online purchases only. We do not offer shipping for items purchased in-store. Hat boxes are available for purchase in-store for you to use while traveling, or if you'd like to personally ship.

All custom felt and straw hats are final sale. 

In-Store and Online Sales: Unworn, unused retail items with tags intact can be returned for store credit or exchange only within 14 days of purchase.